NetSuite is a powerful software that allows organizations to run businesses more efficiently and cost-effectively. Many industries benefit from using NetSuite — including digital media, education, energy, food and beverage, healthcare, manufacturing, retail, and many more. But to make the most out of the software, it’s beneficial to hire NetSuite certified and experienced staff to implement and run it. These people are often found offshore, such as the Philippines. For this reason, you might want to know the things to consider when handing over NetSuite tasks to an external service provider.

For NetSuite partners, the problem is that you have to keep letting go of opportunities to start new projects because of a shortage of certified NetSuite talents in your team — especially during the peak season. Some consultants also tend to leave to become independent. Hiring in-house NetSuite talents takes time and money, largely due to changing prices.

For end-users of NetSuite, the main problem is that some businesses don’t know when to outsource. Many companies don’t realize that the NetSuite system takes time, money, and energy until they hire a professional. To solve these problems, it’s beneficial to consider outsourcing.

Things To Consider When Handing Over NetSuite Tasks to an External Service Provider

Plenty of NetSuite partners and end-users prefer NetSuite talents outside the organization – whether it’s onshore or offshore – due to the numerous benefits it brings. If you’re interested, here are the top three things you need to consider:

Business Goals

To help you decide if outsourcing is for you, you need to list down your business goals for doing so. What are your main objectives? Maybe it’s to save on costs, be more efficient in delivering projects to customers, or maximize your NetSuite investment, increase operational efficiency. No matter what it may be, determining your business goals help you stay focused and strategic.

After determining the goals, you must communicate them properly with your chosen NetSuite talent service provider for alignment. It’s important that the service provider understands the way you do business and your goals so that they can strategize on how they can give better value to your operations.

The Service Provider

Another important thing to consider is the external service provider. There are a few factors you need to weigh when making a decision.

Since you’re relying on them to match you with NetSuite experts, you need to know if they’re experienced in hiring and retaining these talents. Do they know the qualifications to look for and the current salary trends and expectations in the market? Check if they know how to manage their staff and the retention policies they implement.

Data privacy and security is also an important concern. When employing a 3rd party, it’s only natural to share business data with the service provider. That’s why it’s important to talk with your provider about this. Lastly, consider the governance structure as well. Are all team members aligned with the right business goals? How do the leaders run the company?

The Expertise Available

Lastly and most importantly, you also need to consider the expertise you require for NetSuite. What are the skills and expertise available in the country where your service provider is located? Are the talents enough, or are there other skills that you should be looking into?

For example, companies from around the world outsource NetSuite consultants to the Philippines because Filipinos are hardworking in nature and have a high English proficiency. The Philippines also has a notable Oracle NetSuite presence and also produces a highly-skilled IT workforce.

How Atticus Can Help

Here are some of the reasons to start handing over your NetSuite tasks and function to the Philippines with our help here at Atticus.

Get Access To A Talent Pool Of NetSuite Experts

Here at Atticus, we can provide you with a team of project-based NetSuite professionals who are already trained and experienced in what they do. Since the team is already formed, they’re ready to jump into any project. This means you don’t have to worry about hiring and training.

Access To Expert Advice And Customized Solutions

By getting your NetSuite talent from us, you can rely on a team of professionals who can offer expert advice on your NetSuite issues and concerns. We know that there’s no one-size-fits-all solution, so we will tailor-fit our solutions for your business.

Focus On Growing Your Business

Since you have the peace of mind that your NetSuite project is running smoothly, you have more time to focus on your growing business, delighting customers by providing great customer experience, and making sure your operations are running as it should be.

Provides You With The Bandwidth/Capacity To Get Projects Done

As a NetSuite partner, you don’t have to turn down projects during the peak season because your company is at its full capacity. We will provide you with the bandwidth and capacity to take on those projects in your own terms and timelines.

On-Time Delivery

We will help you get the quality of services you expect based on our service level agreement (SLA) so you can achieve your target.

Makes Business Operations Easier

Since you don’t have to go through the recruitment process and you can rely on an existing project-based team of consultants, your overall business operations will be easier. Our managed service model is designed to not take too much of your time and focus too.

What Makes Atticus Different: The Atticus DNA

Here are just some of the reasons why you should choose us and what sets us apart from other service providers:

Experience

We are NetSuite-experienced and well-researched when it comes to the competitive packages in the market. Other than that, we know how to manage NetSuite talents, so you don’t have to worry about hiring and training as well as retention. Our team members are carefully chosen based on their holistic combination of skills — including soft skills so that they become invested in your business too.

Agility

Our size allows us to quickly adapt to any changes that may come our way, so we can provide the right solution to any problem. Our processes are constantly evolving to keep up with changing needs. We are also capable of aligning with your firm as well as your client’s business, so we can deliver the best solution.

Growth-Centeredness

We make sure that everyone in the team continuously evolves to learn new things that can help your business grow. We’re also trained to look at gaps and turn them into opportunities instead of problems.

Collaborative

From owners to Team Leads, and every staff member, we put an emphasis on collaboration in everything that we do. Our collaborative approach extends to you, so we can work well with your internal team.

If you need assistance figuring out if an external service provider is for you, you can contact us here at Atticus!

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