NetSuite System Review: Identifying Opportunities for Improvement

June 19, 2024
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If you're looking for a comprehensive cloud-based enterprise resource planning (ERP) system, NetSuite is a name you've likely heard. 

NetSuite is a cloud-based ERP system that offers a suite of applications designed to help businesses manage their operations more efficiently. 

In this NetSuite review, we'll examine this system’s offerings and determine whether it's the right choice for your business.

One of NetSuite’s most significant advantages is that it's cloud-based. This means you can access it from anywhere with an internet connection, making it an excellent option for businesses with remote employees or multiple locations. 

Additionally, NetSuite offers a wide range of features that can help businesses streamline their operations, including financial management, inventory management, order management, and more. 

Whether you're a small business or a large enterprise, NetSuite offers a scalable solution that can grow with your business.

Core Functionalities of NetSuite

Want to improve your bottom line? NetSuite is a cloud-based ERP platform that provides a comprehensive suite of applications to manage various business functions. 

In this section, we will discuss NetSuite’s core functionalities, which make it a popular choice for businesses of all sizes.

1. ERP and Financial Management

NetSuite offers a wide range of financial management modules to help businesses manage their finances effectively. The platform provides a unified view of financial data, making it easier to track expenses, manage budgets, and generate financial reports. NetSuite's financial management modules include general ledger, accounts payable, accounts receivable, fixed assets, and financial planning.

2. CRM and Sales Management

NetSuite's CRM and sales management modules help businesses manage customer relationships and processes. 

The platform provides a 360-degree view of customer data, making it easier to track customer interactions, manage sales pipelines, and automate sales processes

NetSuite's CRM and sales management modules include lead management, opportunity management, sales forecasting, and order management.

3. E-commerce Capabilities

NetSuite's e-commerce capabilities enable businesses to manage their online sales channels effectively. The platform provides a range of e-commerce modules, including a web store, shopping cart, and payment processing. 

NetSuite's e-commerce capabilities also include marketing automation, customer service, and order management.

4. Supply Chain and Inventory Management

NetSuite's supply chain and inventory management modules help businesses manage their supply chain processes and inventory levels. 

The platform provides a unified view of inventory data, making it easier to manage inventory levels, track inventory movements, and automate procurement processes. 

The modules include demand planning, inventory management, procurement, and logistics.

Usability and Customization

When it comes to usability and customization, NetSuite offers a wide range of features that can be tailored to meet your specific business needs. 

This section will explore three key aspects of NetSuite's usability and customization capabilities.

Whether you want to streamline your workflows, gain insights into your data, or customize the system to your exact needs, NetSuite has the tools you need to succeed.

1. User Interface and Experience

NetSuite's user interface is designed to be intuitive and easy to use. 

The system offers a customizable dashboard that can be tailored to display the information that is most relevant to you. You can also create custom views that allow you to see your data in the way that makes the most sense for your business.

2. Customization with SuiteApps

NetSuite's SuiteApps are a powerful tool for customizing the system to meet your specific business needs. 

SuiteApps are pre-built applications that can be installed directly into NetSuite to add new functionality. 

The SuiteApp Marketplace offers hundreds of SuiteApps that cover a wide range of business needs.

3. Reporting and Analytics

NetSuite offers robust reporting and analytics tools that allow you to gain insights into your business data. 

The system comes with various pre-built reports that cover common business needs, and you can also create custom reports to meet your specific requirements. 

NetSuite's analytics capabilities allow you to visualize your data in a variety of ways, including charts, graphs, and dashboards.

Download the Salary Guide to compare average salaries of top NetSuite ERP professionals.

Integration and Scalability

NetSuite is an ERP system that offers third-party integrations to streamline various operations. 

The system has a wide range of integrations with other software, including payment gateways, CRM, and marketing automation tools. 

These integrations help improve business processes and enhance productivity.

Third-Party Integrations

NetSuite offers a wide range of third-party integrations to help businesses automate their processes. The system integrates with popular software such as Salesforce, Shopify, Magento, and HubSpot. 

These integrations provide a seamless flow of data between different business functions, thus reducing the need for manual input.

Scalability for Growth

NetSuite is an ERP system designed to scale with your business. It can accommodate your business’s growth without any significant disruptions. 

NetSuite’s modular design allows you to add new functionalities as your business grows. The system also offers customization options that will enable you to tailor the software to meet your specific business needs.

NetSuite's scalability is due to its cloud-based architecture, which allows it to handle large volumes of data with ease. The system can also handle multiple users simultaneously, making it ideal for businesses with a large workforce.

Investment and Support

When considering investing in the NetSuite system, it is essential to factor in the pricing and costs associated with the software. 

While NetSuite's pricing is not publicly available, it is known to be expensive. Annual contracts typically start at $50,000 and scale up from there. 

However, NetSuite offers a comprehensive suite of applications, such as payroll, human resources, and customer relationship management, which may justify the cost for some businesses.

Pricing and Costs

NetSuite's pricing structure includes both licensing costs and user roles. Understanding the correlation between user roles and licensing costs is essential when interpreting NetSuite's pricing accurately. 

It is important to note that in addition to the software’s annual cost, integration and customization may incur additional costs.

Customer and Technical Support

NetSuite offers customer and technical support to its users. The level of customer support provided by NetSuite has received mixed reviews

Some users have reported experiencing long wait times and inadequate support, while others have praised NetSuite's support team’s responsiveness and effectiveness. 

When deciding whether to invest in NetSuite, consider the level of support that your business will require.

In terms of technical support, NetSuite offers a range of resources, including a knowledge base, user community, and training programs. These resources can be valuable for businesses looking to maximize their investment in NetSuite.

Conclusion

NetSuite is a powerful and comprehensive ERP system that offers a wide range of features and functionalities to businesses of all sizes. 

This cloud-based platform provides a single source of truth for financial, inventory, and customer data, allowing businesses to streamline their operations and make informed decisions.

One of the key benefits of NetSuite is its ability to automate manual processes, such as billing and accounting, freeing up time for finance teams to focus on more strategic tasks. 

Additionally, NetSuite's business intelligence and financial management tools provide valuable insights into a company's performance, enabling businesses to make data-driven decisions.

While NetSuite may not be the best fit for startups due to its complexity, it offers out-of-the-box functionality and a mature, cloud-native design. 

However, implementation may require technical expertise, and heavy manufacturing support and field service management are lacking.

Overall, if you are looking for a powerful and comprehensive ERP system, NetSuite is definitely worth considering. 

If you want to ensure that your business is getting the most out of this software, book a call with Atticus Solutions for a comprehensive NetSuite System Review by our experts. 

We can help you optimize your NetSuite implementation and ensure you get the most out of this powerful platform.

Aspect
Offshoring
Nearshoring
Outsourcing
Long-Term Costs
Cost-effective for skilled talent
Cost-effective but needs initial investment
High, offers control and flexibility
Investment
Moderate, reduces overhead
Initial training and technology
Highest initial and ongoing costs
Benefits
Access to nearby skilled talent
Large global talent pool
Maximum control over operations
Download the Salary Guide to compare average salaries of top NetSuite ERP professionals.
Key Differences
BPO
EOR
Not over PHP 250,000
Tax-exempt
Not over USD 434.49
Over PHP 250,000 but not over PHP 400,000
15% of the excess over PHP 250,000
Over USD 434.49 but not over USD 695.18
Over PHP 400,000 but not over PHP 800,000
PHP 22,500 + 20% of the excess over PHP 400,000
Over USD 695.18 but not over USD 1,390.36
Over PHP 800,000 but not over PHP 2,000,000
PHP 102,500 + 25% of the excess over PHP 800,000
Over USD 1,390.36 but not over USD 34,759.04

Frequently Asked Questions

SALARY GUIDE EBOOK

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