How to Tell If Your NetSuite Team Needs an Overhaul (Before It’s Too Late)

January 2, 2025
Team members in an office setting, engaged with laptops, strategizing on optimizing their NetSuite system.

Your NetSuite team plays a big role in your business’s success. When things run smoothly, processes flow, and data delivers— insights and productivity soar. 

But what happens when they don’t? 

Spotting the warning signs early can help you turn challenges into opportunities - and set your business up for growth.

Signs Your NetSuite Team Needs a Fresh Start

Sometimes, the problem isn’t the system - it’s how it’s being used. Here are the top warning signs to look out for.

A woman in a polka dot shirt confidently carries a stack of folders, symbolizing a fresh start for her NetSuite team.

Missed Deadlines and Delayed Projects

What’s happening: Deadlines are slipping, and projects aren’t moving forward.
Why it matters: Delays impact everything - from cash flow to customer satisfaction.

Example: Your team promised to automate customer billing in three months, but errors keep stalling the project. In the meantime, invoices are delayed, slowing revenue and frustrating clients.

Struggling to Maximize NetSuite’s Features

What’s happening: Only the basics of NetSuite are being used, leaving valuable tools untouched.
Why it matters: You’re missing out on automation, integrations, and insights that drive growth.

Example: Instead of automating data syncing between NetSuite and Shopify, your sales team manually enters orders, wasting time and increasing the risk of errors.

Does Your Team Have What It Takes?

When things feel off, it’s time to evaluate your team’s skills and structure.

Gaps in Expertise

What’s happening: Team members struggle with technical tasks like SuiteScript or custom workflows.
Why it matters: Without strong skills, your team can’t optimize NetSuite to fit your needs.

Example: A lack of coding knowledge might force your team to settle for cookie-cutter solutions, limiting efficiency.

Poor Communication

What’s happening: Teams aren’t collaborating effectively, leading to missteps and frustration.
Why it matters: Misalignment slows progress and increases errors.

Example: Your finance team builds a custom report that doesn’t include the sales data leadership needs, wasting time and effort.

Fixing the Problem Without Starting Over

Once you’ve identified the issues, here’s how to empower your team and turn things around.

Upskill and Cross-Train Your Team

Why it works: Boosting your team’s skills unlocks more of NetSuite’s potential and prevents bottlenecks.
How to start: Host training sessions, bring in a NetSuite expert, or encourage team members to share insights.

Example: A team member learns to automate expense approvals, saving hours of manual work every month.

Bring in Outside Support

Why it works: Outsourcing fills skill gaps without overburdening your core team.
How to start: Partner with NetSuite specialists for upgrades, complex projects, or ongoing support.

Example: Hiring outside experts to handle a system upgrade means it’s done right—and on time - while your team stays focused on daily tasks.

Your Next Move

A high-performing NetSuite team isn’t just about keeping things running - it’s about driving your business forward. Addressing challenges early ensures your team can do just that.

✔ Recognize the signs of underperformance.
✔ Empower your team with the right training and tools.
✔ Call in reinforcements when you need them.

Let’s make your NetSuite team unstoppable. Book a call with Atticus Solutions to see how we can help.

Aspect
Offshoring
Nearshoring
Outsourcing
Long-Term Costs
Cost-effective for skilled talent
Cost-effective but needs initial investment
High, offers control and flexibility
Investment
Moderate, reduces overhead
Initial training and technology
Highest initial and ongoing costs
Benefits
Access to nearby skilled talent
Large global talent pool
Maximum control over operations
Download the Salary Guide to compare average salaries of top NetSuite ERP professionals.
Key Differences
BPO
EOR
Not over PHP 250,000
Tax-exempt
Not over USD 434.49
Over PHP 250,000 but not over PHP 400,000
15% of the excess over PHP 250,000
Over USD 434.49 but not over USD 695.18
Over PHP 400,000 but not over PHP 800,000
PHP 22,500 + 20% of the excess over PHP 400,000
Over USD 695.18 but not over USD 1,390.36
Over PHP 800,000 but not over PHP 2,000,000
PHP 102,500 + 25% of the excess over PHP 800,000
Over USD 1,390.36 but not over USD 34,759.04

Frequently Asked Questions

SALARY GUIDE EBOOK

Compare NetSuite ERP talent salaries

Attracting top NetSuite talent with clear job descriptions is the first step. Understanding salaries is your next key move! Download this free salary guide to view talent costs, offshore hiring tips, and more

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