How to Outsource Your IT Team Without Losing Control

December 18, 2024

Outsourcing your IT team can sound like stepping into the unknown. “What if I lose track of what’s going on?” “How can I be sure everything’s running smoothly?” These are valid questions, but let’s bust the myth: outsourcing doesn’t mean losing control.

In fact, when done right, it can feel like your offshore team is in-house and right there in the office with you - just working from a different zip code. The key? A thoughtful approach that keeps you firmly in charge.

The Secret to Staying in Control: Focus on Connection

Feeling out of the loop isn’t about where your team works - it’s about how you work together. Here’s how to keep your connection strong and your projects on track when considering outsourcing your IT department.

Start with Clear Expectations

What does success look like? Map it out for your IT services team. Whether it’s project deadlines, milestones, new technologies, or the bigger picture, laying this foundation ensures everyone knows where they’re headed.

Communicate Like You Mean It

Forget about buried emails or endless threads. Build a communication rhythm that feels natural - daily messages, weekly check-ins, or quick video calls. Think of it as staying in the conversation, not just on top of tasks.

Trust But Verify

Micromanaging is a mood killer, but regular updates keep everyone accountable. Use tools that make progress visible, like Trello or Monday.com, so you’re always in the loop without hovering.

Tools to Build Your Virtual HQ

Your offshore team doesn’t need to feel “offshore.” These tools make distance irrelevant:

  • Slack: Quick chats and real-time updates.
  • Asana: Task tracking made simple.
  • Zoom or Google Meet: Because face time matters - even virtually.
  • Loom: Share quick video updates for clarity without meetings.

These tools turn your outsourcing experience into a well-oiled machine.

Download the Salary Guide to compare average salaries of top NetSuite ERP professionals.


Turning Time Zones Into an Advantage

Sure, your offshore team might be in a different time zone - but that’s not a problem. It’s an opportunity to keep your business humming around the clock.

Here’s how to make it work:

  • Overlap Hours: Find a couple of hours to connect in real time.
  • Async Communication: Record instructions or updates they can tackle while you sleep.
  • Follow-the-Sun Workflows: While your in-house team wraps up, your offshore team picks up the baton.

The Real Benefits of IT Outsourcing: Focus on What Matters

When you outsource your IT services, you’re not just adding talent - you’re buying back time to focus on what you do best. You’re removing the headache of hiring, onboarding, and managing niche roles and focusing on strategy and growth instead.

Let the experts handle the nuts and bolts while you help your business reach the next level.

What Makes a Great Outsourcing Partner?

Your success depends on the people you work with. Look for an outsourcing provider that:

  • Understands your industry and the ins and outs of cybersecurity.
  • Has a proven track record of success with outsourced IT services.
  • Provides full transparency on productivity, processes, and progress.

Ready to Work Smarter, Not Harder?

Outsourcing doesn’t mean giving up control - it’s about gaining efficiency. With the right approach, your offshore IT team can feel like a natural extension of your business, driving results while keeping you in charge.

Book a call with Atticus Solutions today. Let’s talk about how we can help you build you a world-class outsourced IT services team that works with you, not just for you.

Aspect
Offshoring
Nearshoring
Outsourcing
Long-Term Costs
Cost-effective for skilled talent
Cost-effective but needs initial investment
High, offers control and flexibility
Investment
Moderate, reduces overhead
Initial training and technology
Highest initial and ongoing costs
Benefits
Access to nearby skilled talent
Large global talent pool
Maximum control over operations
Download the Salary Guide to compare average salaries of top NetSuite ERP professionals.
Key Differences
BPO
EOR
Not over PHP 250,000
Tax-exempt
Not over USD 434.49
Over PHP 250,000 but not over PHP 400,000
15% of the excess over PHP 250,000
Over USD 434.49 but not over USD 695.18
Over PHP 400,000 but not over PHP 800,000
PHP 22,500 + 20% of the excess over PHP 400,000
Over USD 695.18 but not over USD 1,390.36
Over PHP 800,000 but not over PHP 2,000,000
PHP 102,500 + 25% of the excess over PHP 800,000
Over USD 1,390.36 but not over USD 34,759.04

Frequently Asked Questions

SALARY GUIDE EBOOK

Compare NetSuite ERP talent salaries

Attracting top NetSuite talent with clear job descriptions is the first step. Understanding salaries is your next key move! Download this free salary guide to view talent costs, offshore hiring tips, and more

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